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[2023-05-15 14:00 UTC] - ORBCOMM has augmented the IsatData Pro APAC service with the activation of the APACRB12, APACRB13 and APACRB16 on the I4-F1 satellite.
These beams restore coverage to key maritime shipping lanes in Sea of Okhotsk, North Pacific, Bering Sea, and New Zealand/South Pacific.

ORBCOMM will provide further updates, as Inmarsat continues with their recovery activities.

Thank you for your patience as we diligently work towards restoring service.

Contact Customer Support
Normal hours of operation are from 7:00am to 8:00pm EDT (11:00 to 00:00 UTC).
Contact us by telephone at: +1-613-836-2222 or by email at: partner-support@orbcomm.com

Emergency support is available 24x7 at: +1-613-836-2222.
After hours Emergency Support is available to report issues relating to real or perceived degradation of network services.

Routine requests for assistance such as the activation and deactivation of terminals and technical inquiries should be made during SkyWave Support’s normal hours of operation.