ORBCOMM Customer Care
ORBCOMM is committed to providing dependable and timely resolution of all customer inquiries, 24 hours a day, 365 days a year.
Customers have three convenient ways to reach Customer Care...
Phone
1.800.ORBCOMM (North America)
+1-703-433-6300 (International)
Every call is ticketed and tracked. If a follow-up is required, it is expeditiously directed to a subject-matter expert.
Product-specific Customer Care:
- SkyWave Mobile Communications: +1-613-836-2222
- Euroscan: +49 (0) 800-101-6928
- Blue Tree Systems:
- Germany: +49 (0) 800 101 6928
- Ireland: +353 (0) 91 520 053
- United Kingdom: +44 (0) 142 361 3250
- France: +33 (0) 1 707 430 65
- Netherlands: +31 (0) 202 620 369
- Austria: +43 (0) 72 088 0794
- Switzerland: +41 (0) 31 503 4914
Email
SkyWave Mobile Communications Support: partner-support@orbcomm.com
ORBCOMM Support: Customer.Care@orbcomm.com
Every email received by ORBCOMM generates a case within our system, so that we can track and measure our service levels.
Other Web Sites
ORBCOMMunity
The ORBCOMM Community Portal lets users see real-time ticket status, RMAs, Q&A, download documents and more. To request access, please send an email to Customer.Care@orbcomm.com.
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SkyWave Mobile Communications Inc.
An ORBCOMM Company
Corporate Headquarters
750 Palladium Drive, Suite 368,
Ottawa, ON
K2V 1C7
Cannada
Main Telephone: +1-613-836-4844
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| Auto Attendant: +1-613-836-6288
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| Fax Number: +1-613-836-1088
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