Customer Support Normal hours of operation are from 7:00am to 8:00pm EST (12:00 to 01:00 UTC). Contact us by telephone at: +1-613-836-2222 or by email at: support@skywave.com Emergency support is available 24x7. After hours Emergency Support is available to report issues relating to real or perceived degradation of network services. Routine requests for assistance such as the activation and deactivation of terminals and technical inquiries should be made during SkyWave Support’s normal hours of operation. SkyWave Mobile Communications Inc Corporate Headquarters 750 Palladium Drive, Suite 368, Ottawa, Ontario, K2V 1C7 Canada Main Telephone: +1-613-836-4844 Auto Attendant: +1-613-836-6288 Fax: +1-613-836-1088