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Customer Support
Normal hours of operation are from 7:00am to 8:00pm EST (12:00 to 01:00 UTC).
Contact us by telephone at: +1-613-836-2222 or by email at:

Emergency support is available 24x7.
After hours Emergency Support is available to report issues relating to real or perceived degradation of network services.

Routine requests for assistance such as the activation and deactivation of terminals and technical inquiries should be made during SkyWave Support’s normal hours of operation.

SkyWave Mobile Communications Inc

Corporate Headquarters
750 Palladium Drive, Suite 368,
Ottawa, Ontario,
K2V 1C7

Main Telephone: +1-613-836-4844
Auto Attendant: +1-613-836-6288
Fax: +1-613-836-1088